Frequently Asked Questions

FAQ

Let us help to answer your questions and concerns.

* Can anybody tan?
* What should I wear in the tanning bed?
* Do I have to wear eye protection?
* Why are lotions necessary?
* Why is moisturized skin important for a tan?
* I don't tan outdoors. Will I be able to tan in a bed?
* Do I need an appointment to tan?
* Do I have to sign a contract?
* I just moved across town. Do I have to drive all the back to my old Metropolitan location?
* I'm pregnant. Is it safe for me to tan?
* How do I know the beds are clean?
* How often do you change the bulbs in each bed?

 

Q. Can anybody tan?

Certain skin types cannot tan, but anybody can get a beautiful golden-tan look with our UV-Free tanning system process. Our tanning professionals can help you determine the type of tanning best suited to your skin type. The six basic skin types are shown below:

Skin type 1: Always burns, never tans

Skin type 2: Burns easily, tans slightly

Skin type 3: Sometimes burns, tans gradually

Skin type 4: Burns minimally, always tans well

Skin type 5: Burns rarely, tans deeply

Skin type 6: Almost never burns, deeply pigmented

 

Q. What should I wear in the tanning bed?

Since each tanning bed is in a private room, you can wear (or not wear) whatever you are most comfortable in.

 

Q. Do I have to wear eye protection?

Yes, it is required by law in most states because eyelids are not thick enough to protect your eyes from UV damage. Metropolitan provides FDA-approved eyewear at no charge.

 

Q. Why are lotions necessary?

Tanning without a lotion will deplete your skin of its much needed moisture. Lotions can help stimulate the production of melanin so that your skin tans more quickly, gets darker and keeps its tan longer. Plus, our lotions have moisturizers that keep your skin soft and healthy. Our premium lotions deliver vitamins, moisturizers, oils, and other ingredients to revitalize the skin and encourage melanin production, which gives you a tan appearance.

 

Q. Why is moisturized skin important for a tan?

Healthy, moist skin will tan quicker, get darker and keep its tanned appearance longer because the melanin is produced rapidly and the skin also will not exfoliate as quickly when it is properly moisturized.

 

Q. I don't tan outdoors. Will I be able to tan in a bed?

If you can't get color from the sun, you can't get color in an UV bed. However, UV-Free tanning system can give you a natural looking tan without any UV exposure at all.

 

Q. Do I need an appointment to tan?

No appointments are required at Metropolitan. Since our superstores have more beds than the average tanning salon, you should be able to get a bed whenever you want with minimal or no waiting time.

 

Q. Do I have to sign a contract?

We offer a no-hassle monthly membership with no contracts required. You may cancel your membership at any time with no cancellation fees.

 

Q. I just moved across town. Do I have to drive all the back to my old Metropolitan location?

No. All Metropolitan memberships are good at any of our locations.

 

Q. I'm pregnant. Is it safe for me to tan?

Medical professionals do not know the affects of heat on the unborn child. We recommend you take advantage of our UV-Free Tanning System.

 

Q. How do I know the beds are clean?

We use FDA-approved cleaning solutions after every customer's tanning session. The store manager will be happy to show you our cleaning logs. The solution is tested daily to ensure proper sanitizing properties exist.

 

Q. How often do you change the bulbs in each bed?

We follow the manufacturer's guidelines for bulb replacement so that you will achieve the best results from your sessions. We typically change our bulbs when they have reached 80% of their capacity so your tan doesn't suffer from weaker UV rays.